In what situation should the general manager be notified during an injury incident?

The correct answer is that the general manager should be notified in all situations involving an injury incident. This approach ensures that any injury, regardless of its severity, is documented and addressed appropriately. By keeping the general manager informed, the establishment can maintain a thorough understanding of the safety environment, assess risks, and implement necessary changes to prevent future incidents. This creates a culture of safety and accountability, allowing management to respond effectively to any legal or insurance-related matters that may arise from the incident.

Notifying the general manager in every case also demonstrates a commitment to employee welfare and compliance with workplace safety regulations. This proactive communication allows for comprehensive review and assessment of any trends in injuries that may require attention or improvement in training or safety protocols.