What is the correct way to greet a guest at the counter and drive-thru?

The most effective way to greet a guest at the counter and drive-thru is to use a warm and inviting approach while immediately opening up the conversation for their needs. The chosen response should convey friendliness and prompt the guest to express their order or needs.

Greeting a guest with "Welcome to our restaurant!" establishes a welcoming atmosphere and immediately makes them feel acknowledged as soon as they approach or arrive. This greeting is friendly and indicates that the guest is valued, helping to set a positive tone for their experience. It is straightforward and encourages interaction.

In contrast, while other options may also reflect a friendly demeanor and offer assistance, they do not carry the same inviting quality that a greeting explicitly recognizing the customer’s presence does. This greeting emphasizes hospitality, which is essential in a service-oriented environment like Long John Silver’s.