When should cash drawers be stocked with change?

Stocking cash drawers with change before peak times is a proactive measure that helps ensure smooth and efficient service during busy periods. When a restaurant anticipates high customer traffic, having an adequately stocked cash drawer minimizes delays in transactions, allowing cashiers to serve customers quickly without needing to interrupt their workflow to seek additional change.

Being prepared with sufficient change also enhances the overall customer experience, reducing the likelihood of frustration caused by long wait times at the register. This practice supports the operational efficiency of the restaurant, allowing staff to focus on providing excellent service rather than managing cash-handling issues under pressure.

While stocking cash drawers only at the beginning of the day might suffice for quieter periods, it does not account for the changes in cash flow that occur during busy hours. Stocking after each transaction could disrupt the flow and is impractical compared to preparing in advance. Similarly, waiting until the cash drawer is empty could lead to significant delays and complications during peak periods, impacting overall service quality.