Who is responsible for ensuring GREAT standards are met?

The responsibility for ensuring GREAT standards are met rests with everyone within the organization, not just a specific group or individual. This inclusive approach fosters a strong culture of accountability and quality throughout the establishment.

When every team member, whether in management, kitchen staff, or guest service, commits to these standards, it enhances the overall performance of the restaurant. Each staff member plays a vital role in delivering a consistent customer experience, maintaining food safety and quality, and ensuring efficient service. By engaging everyone in this mission, the organization creates a unified team that works towards common goals, ultimately leading to better customer satisfaction and business success.

This understanding of shared responsibility is crucial in fostering a team-oriented environment where everyone feels empowered and invested in the outcomes of their work, thereby consistently meeting and exceeding those standards.